Responsible Gaming at 8a88
8a88 believes gaming should be entertaining, not distressing. Our responsible gaming framework gives every Bangladeshi player the tools and information to stay in control.
8a88 is strictly for adults aged 21 and above. We verify player age during registration and reserve the right to request identity documents at any time. If you are under 21, please do not use this platform.
Our Commitment to Responsible Gaming
8a88 takes its responsibility towards players seriously. Gambling is a legitimate form of entertainment for millions of people across Bangladesh, but we recognise that for a small number of individuals it can become problematic. Our platform is designed with safeguards to help players maintain healthy habits and recognise when play is no longer fun.
We work to ensure that every player on 8a88 — whether they enjoy cricket betting during BPL season, spin slots for entertainment, or play live casino games late into the evening — has access to clear information, practical limits, and immediate support if they need it. Responsible gaming is not an afterthought at 8a88; it is embedded in every part of the platform experience.
Six Pillars of Our Responsible Gaming Framework
Is Gambling Becoming a Problem?
Most players on 8a88 enjoy gaming as a leisure activity. But gambling can occasionally shift from entertainment to a habit that causes financial or emotional stress. Honest self-assessment is the first step toward staying in control. Ask yourself the following questions:
- You spend more money gambling than you planned or can afford to lose.
- You chase losses — increasing bets in an attempt to win back what you have lost.
- Gambling is interfering with your work, studies, or family responsibilities.
- You feel anxious, irritable, or restless when you are not gambling.
- You borrow money from family or friends, or withdraw funds from essential savings, to gamble.
- You lie to people close to you about how much time or money you spend gambling.
- You feel guilty or ashamed after gambling sessions but continue anyway.
- Gambling is the main way you cope with stress, loneliness, or difficult emotions.
If you answered yes to two or more of these questions, we strongly encourage you to use the tools below, reduce your play, or contact our support team immediately. You are not alone, and help is available.
Responsible Gaming Tools Available on 8a88
8a88 provides the following tools directly within your account. All tools are free, immediate, and do not require any waiting period to take effect. Contact support to activate any of the following:
Set a maximum amount you are permitted to deposit over a defined period — daily (e.g. ৳1,000 per day), weekly, or monthly. Once a limit is set, it cannot be increased for 7 days, giving you time to reconsider. Reductions take effect immediately. This is the most effective way to keep your overall spending within a planned budget.
Cap the total amount you can lose within a set timeframe. If your net losses reach the limit you have set, you will be prevented from placing further wagers until the period resets. Loss limits are particularly useful for players who find it difficult to stop after an unlucky run.
Set a maximum number of hours per session. When the limit is reached you receive a clear notification and the option to log out immediately. Particularly useful for players who find sessions stretching later than intended.
Configure automatic on-screen pop-ups that appear at regular intervals (e.g. every 30 or 60 minutes) during a gaming session. Each reminder shows how long you have been playing, how much you have deposited and wagered in the session, and prompts you to decide whether to continue or stop. Reality checks help break the immersive nature of live casino and slot gameplay.
If you feel that you need a complete break from gambling, self-exclusion removes your access to the 8a88 platform for a chosen period — from 1 month up to 5 years — or permanently. During a self-exclusion period, your account is closed, your promotional communications are halted, and you cannot reopen the account until the exclusion period ends. Permanent self-exclusion is irreversible. If you reopen an account after a temporary exclusion, a 24-hour cooling-off period applies before you can deposit.
A shorter-term pause of 24 hours, 48 hours, or 7 days during which your account remains open but deposits and wagering are disabled. Cooling-off periods are useful if you feel you have been playing more than usual and want a brief, enforced pause to reset. Unlike full self-exclusion, a cooling-off period ends automatically.
How to Request Responsible Gaming Tools
Activating any responsible gaming tool on 8a88 is straightforward. There are three ways to request a limit, time-out, or self-exclusion:
- Contact 8a88 support via the email address displayed in the footer of this website — state the tool you want, the level or period, and your account details. Support will apply the change within one hour.
- Use the live chat feature (where available) to speak directly with a support agent. Live chat is available 24 hours a day, 7 days a week, including during BPL match nights and Eid holiday periods.
- For self-exclusion requests specifically, all you need to state is the duration (or that you want a permanent exclusion). No reason is required. Support will confirm the exclusion in writing and your account will be closed immediately.
All responsible gaming tools requested by players are applied promptly. Increases to limits or early removal of exclusions will always include a mandatory reflection period to protect the player. 8a88 support staff are trained to handle responsible gaming requests sensitively and without judgement.
Protecting Under-Age Players
8a88 enforces a strict minimum age of 21 for all users. Age verification is conducted at registration using national ID or passport documentation, and additional verification may be requested at any time if 8a88 suspects that an account holder may not meet the minimum age requirement.
Parents and guardians in households where young people may have access to mobile devices are encouraged to take the following steps to prevent underage access to gambling platforms:
- Use parental control software on shared mobile devices — tools such as Google Family Link allow guardians to restrict access to specific websites and apps.
- Keep 8a88 account credentials private — do not store passwords in shared devices or use auto-fill in browsers accessible to children.
- If you suspect a minor has accessed an 8a88 account, contact support immediately. We will suspend the account, investigate, and if confirmed, close it permanently and refund any deposits made by the minor.
Tips for a Safe and Enjoyable Gaming Experience
Even if gambling is not currently a problem for you, the following habits help keep it that way. These are the practices that experienced, responsible players use to stay in control and enjoy gaming as entertainment rather than a financial strategy:
- Set a fixed entertainment budget for gambling each month — an amount you are fully comfortable losing — and never exceed it. Treat it the same way you would budget for a cinema trip or a restaurant dinner.
- Never gamble with money set aside for rent, groceries, utilities, family expenses, or loan repayments. Gambling funds should always come from disposable entertainment budget only.
- Take regular breaks during gaming sessions. Stand up, stretch, and step away from the screen every 45-60 minutes. This prevents the trance-like state that can make it easy to lose track of time and money.
- Do not gamble when you are upset, tired, grieving, or under the influence of alcohol. Emotional decision-making leads to poor wagering choices and increased risk of significant losses.
- Avoid chasing losses. If you have reached your session loss limit, close the app and come back another day. The urge to "win it back" is one of the most common drivers of problem gambling.
- Balance gambling with other leisure activities — cricket, football with friends, family outings, or community events like Pohela Boishakh celebrations. Gaming should be one of several leisure activities, not the primary one.
- Keep a record of your deposits and withdrawals. Reviewing your actual net spend each month is a healthy habit and quickly reveals whether your gambling is staying within your intended limits.
Need to Talk? Support Is Available 24/7
If gambling is causing distress, financial strain, or relationship problems for you or someone close to you, please do not wait. Contact the 8a88 support team at any time using the email address in the footer of this website. Our team is trained, non-judgmental, and will respond promptly. We can activate any responsible gaming tool immediately, arrange self-exclusion on the spot, or simply listen and point you toward further guidance. You do not need to be in crisis to ask for help — reaching out early makes it easier to regain control.
8a88 is committed to providing a safe, fair, and responsible gaming environment for all players in Bangladesh. This platform is strictly for adults aged 21 and above. Gambling carries financial risk — only play with money you can afford to lose. If you feel gambling is no longer fun and is affecting your life, please use the tools on this page or contact support immediately.
Ready to Play Responsibly at 8a88?
Explore the 8a88 game library with your limits set and your budget planned. Cricket betting, live casino, slots, and more — all available via bKash and Nagad. 21+ only.